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Puoribannednutrition

Umbrella Labs

gymfan

Member
Member
So, I have been using UL for a while and know it's not on them if I order when I am running low on an item, but my current order took 5 days to even start to get processed. I know they are closed on weekends, but there has to be a better way to contact them give them a cc or whatever and have my order at least within at least 7 days, given the weekend. If my expectations are to high that's on me.

I also, e-mailed and called them, but there response by phone and e-mail are not good. Anyother game in town to order from?
M
 
As you say they aren't a 24-7-365 days a week business. We've seen people bitch about not getting replies at xmas in spite of a site closing for 2 weeks and saying so on the front page of their site
 
So, I have been using UL for a while and know it's not on them if I order when I am running low on an item, but my current order took 5 days to even start to get processed. I know they are closed on weekends, but there has to be a better way to contact them give them a cc or whatever and have my order at least within at least 7 days, given the weekend. If my expectations are to high that's on me.

I also, e-mailed and called them, but there response by phone and e-mail are not good. Anyother game in town to order from?
M
Bros, sometimes it can take time for packages to get processed. It just depends. Some companies only process packages a couple times a week.
 
So, I have been using UL for a while and know it's not on them if I order when I am running low on an item, but my current order took 5 days to even start to get processed. I know they are closed on weekends, but there has to be a better way to contact them give them a cc or whatever and have my order at least within at least 7 days, given the weekend. If my expectations are to high that's on me.

I also, e-mailed and called them, but there response by phone and e-mail are not good. Anyother game in town to order from?
M
Umbrella is definitely one of my favorites. You just got to give them a chance. The important thing is that the product gets to you safely
 
So, I have been using UL for a while and know it's not on them if I order when I am running low on an item, but my current order took 5 days to even start to get processed. I know they are closed on weekends, but there has to be a better way to contact them give them a cc or whatever and have my order at least within at least 7 days, given the weekend. If my expectations are to high that's on me.

I also, e-mailed and called them, but there response by phone and e-mail are not good. Anyother game in town to order from?
M
Umbrella is a great source. Just be a little patient. They'll get you your stuff.
 
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