How can passengers choose reliable transport when plans change unexpectedly?

I usually consider more than the estimated arrival time. For an early flight, I prefer leaving extra time because traffic can change quickly. For shorter trips, I might compare public transport with a ride service. Having a backup option saved on my phone has also helped when plans changed unexpectedly.

I think other passengers’ experiences can be useful, but I wouldn’t rely on them alone because every trip is different. A ride that went smoothly for one person may be affected by traffic or weather for another. Before choosing, I usually consider timing, route, price, and pickup convenience. Sometimes I also browse uber reviews to see what issues or experiences other passengers have mentioned recently.