Hello, forum members! Can anyone please tell me if anyone has used 1-800-Pack-Rat? We are moving from Georgia to North Carolina in a couple of months, and we are seriously considering the option of a container so that we can do everything step by step, without stress. They seem to have a good website, everything is described, but I understand that this is just a showcase. I am interested in real 1-800-pack-rat reviews - not advertising, but from real people, especially if someone has stored things in their containers for more than a couple of weeks. How are things with delivery, cleanliness, safety? Well, and how is the support in general? I would be grateful for any honest opinions and advice.
Yes, I just used https://nationalmovers.org/reviews/1-800-pack-rat/ last fall when I moved from Idaho to Oregon. I also hesitated for a long time between them and PODS, but in the end I chose Pack Rat because at that time they had a promotion for 10% off plus free delivery of the first container, and according to the reviews, they seemed a little more flexible in terms of deadlines. Like you, I also read a ton of 1-800-pack-rat reviews, and, to be honest, a lot of it coincided with what I later saw for myself. The containers arrived in good condition - clean inside, no odors, no dirt, as some people write about such companies. The driver was surprisingly punctual, put everything down carefully, even called an hour before arrival so that we had time to prepare. We stored our things in a container for almost three weeks right in our old parking lot - the convenience is that no one forces you to urgently load or empty the container. When everything was ready, we simply filled out the form and two days later it was already picked up and transportation began. As for the delivery itself, it arrived on time, without damage. We used internal fasteners, plus we wrapped the furniture - everything arrived intact. The only downside was that it was a bit of a hassle with technical support: I called about extending storage, and at first they couldn't find my contract, then they called back three times. But in the end we figured it out, it just took longer than I would have liked.
Interesting topic! I am also thinking about containers for moving. So far I am only reading 1-800-pack-rat reviews and comparing with other options. Judging by the stories, it is really convenient, especially if there is a break between leaving and arriving.
