I was deep into a late-night gaming session when my playstation suddenly froze, displaying an error code I'd never seen before. After a hard reset, I found my saved data corrupted. Frustrated, I reached out to customer support https://playstation.pissedconsumer.com/review.html , only to be met with long wait times and unhelpful responses. It's disappointing when technical issues are compounded by inadequate support, especially during critical gaming moments.